Our work is backed by LIFETIME LIMITED WARRANTY against material defects from the delivery date meaning as long as the bike is registered to original invoice owner and any defects are from the bottom up not from the top down, we will take care of it. This is the best warranty in the industry. Proper storage, cleaning and handling will surely protect the paint. Reckless driving (hitting objects) or unsafe cleansers can damage the paint. If you have any questions about the proper care of your paint job, please ask us. If you take care of it, it will last a lifetime.
Shipping and handling charges are the responsibility of the buyer and will be assessed to each order. Shipping charges vary and are determined by the weight of the box, value of the shipment, delivery address, special handling charges and shipper fuel surcharges, when applicable. Shipping carrier is the sole discretion of Bad Ass Paint. Expedited delivery service is available, at the customer's expense.
You will be responsible for the cost of shipping and insurance. Original shipping and handling charges are not refundable. We are responsible for filing claims with the shipper in case of damage or loss incurred by the shipper. You must take photographs of damaged items and request return authorization before sending damaged items back to us. We are not responsible for packages lost during return shipping.
International Orders: PLEASE NOTE - The shipping amount will not include any duties, taxes, customs fees, UPS brokerage fees, etc., that may be incurred on International Orders. These fees, taxes and/or duites are not levied by Bad Ass Paint, and are beyond our control.
Our guarantee - If there is a problem that is OUR fault or responsibility, we will fix it at OUR expense. If there is a problem that is YOUR fault or responsibility, we will fix it at YOUR expense.